Stephen Fitzgibbons was asked if he could take a quick phone call. His department's secretary told him the caller promised that she had a simple question and would only take a minute of his time.
Fitzgibbons, Holyoke's city solicitor, offered a look and some body language that spoke volumes. The rolling of the eyes and the slumping of the shoulders were his way of saying that such calls are rarely quick and the questions hardly ever simple.
As it turned out, the caller was someone from the Holyoke Geriatric Authority, who wanted to know if a commissioner needed to be officially sworn in before he could actually take part in a vote. "I get about 10 to 15 calls like that a …
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